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COVID-19 Policies

COVID-19 Policies:

We continue to thank-you for your business, patience and understanding as we continue to navigate through these uncertain times.

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➔ Masks must be worn in-store at all times. As of October 26th 2020, this is a Town of Okotoks Bylaw.

➔ Customers must sanitze upon entering the store if you wish to touch merchandise. Hand sanitizer is supplied at entrance.

➔ We are limiting the number of shoppers in-store in respect of social distancing guidelines.

➔ All items brought back in for return and/or exchange must be shown touch-less to sales attendant. Once examined, item(s) will be placed in drop-box for 24 hours before being placed back onto shop floor. If sales attendant is uncertain about the item they may ask you to leave it in drop box for 24 hours so they are able to examine it properly.

➔ All item(s) tried on in-store are placed in back for 24 hours before being placed back onto shop floor.

➔ All high traffic surfaces such as debit machines and door handles are disinfected throughout the day and in between customers.

-NO TAGS, NO RECEIPT, NO RETURNS - NO EXCUSES, NO EXCEPTIONS.

PLEASE NOTE: All item(s) purchased from March 27, 2020 to October 31, 2020 were purchased at FINAL SALE. NO excuses, NO exceptions.

Please look at our UPDATED Shipping & Returns tab for our latest policies.

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If you have any questions regarding our COVID-19 policies please email us at [email protected] or call the shop at 1-587-586-9465.

-Team Thelma xo